Blogs from Jens Hooiveld
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What type of incidents take place in healthcare
A healthcare incident is an unintended or unexpected event that harmed a patient or caregiver. Learn more about the type of incidents that take place
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How to keep patients safe while offering telehealth
Is your organization offering telehealth more and more? Make sure incident reporting and patient feedback are part of the process. Read more in this blog
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Barriers to incident reporting in healthcare
Regularly assess possible barriers to reporting incidents in your healthcare organization. We explain 8 reasons that keep your staff from reporting
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Focus on the process to achieve structural quality improvement
Incidents provide an indication of which processes have priority to improve. Use a prospective risk inventory (PRI) to identify the weak links in a process
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Tips for motivating employees to help improve the quality of care
Check this blog if you question yourself “How do I get employees motivated to report incidents and participate in improving healthcare?”
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Five benefits of deploying employee satisfaction surveys in healthcare
An employee satisfaction survey provides insights into your staff’s engagement and satisfaction. Read these 5 benefits for surveys in healthcare
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How to set up an employee satisfaction survey
What’s the best way to construct and execute employee satisfaction surveys in healthcare? We’ll walk you through the details and options available.
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Start preparing healthcare for the next COVID-19 outbreak
Help your healthcare organization to be better prepared for the next COVID-19 outbreak. Our checklist has more than 30 points to discuss for improvements
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The manager's role for quality improvement in healthcare
Managers have an important role in the implementation of quality management in healthcare. Our blog outlines important aspects to keep in mind.
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